Privacy Page

At Giant Panda Studio, we value your privacy. Giant Panda Studio’s Privacy Policy includes the gathering, use and disclosure of personal information that might be collected by Giant Panda Studio whenever you visit Giant Panda Studio, e.g., when you visit our websites, when your buy our services, or when you contact our sales and support associates (collectively, the “Service”).

This Privacy Policy is imposed only to data collected by Giant Panda Studio and doesn’t cover the data that customers create and store with our products, including any personal data. You are requested to stay updated with our Privacy Policy. If you feel that Giant Panda Studio doesn’t comply to this Policy, feel free to contact Giant Panda Studio at legal@giantpanda.studio.

Why Personal Data is Collected by Us?

The collection of your personal data lets us enhance your access to our services. Moreover, your personal data helps us keep you familiar with latest service announcements, updates, special offers and events that you might like to hear about.

Data Collection and Use

There are certain scenarios in which your personal data might help us improve customer experience with us. For example,

  • You might be asked for your personal data when you’re discussing a problem over the phone with our rep, signing up for a seminar, responding to an online survey, registering your services, or opting for a service.
  • When you contact us, we may collect your personal data relevant to the situation, such as your name, postal address, telephone number, email address business address, shipping address and other contact preferences; your credit card information and information about the Giant Panda Studio services you utilize, such as their serial numbers and date of purchase; and information relating to a support or service issue.
  • We can also ask for your information for market research purposes—such as your job profile and where your computer is utilized—to get a better insight of our consumers and thus offer more valuable service or market our services.
  • If you opt for services through Giant Panda Studio, then we might collect payment info, including credit card information, from you. We are committed protecting all of your financial data, and we will never sell or share your data with any third party.
  • We collect information regarding customer’s activities on our websites. This helps us find out how best to provide useful information to the users and to understand which parts of our websites, services or products are most appealing to them and to market our services and products.

Sharing of Information on Public Platforms is Public

If you share information through Giant Panda Studio forum, bulletin board or chat room on a Giant Panda Studio website, your data or information will be visible to others. Personally identifiable data you submit to one of these forums can be viewed, collected or used by other users.

Giant Panda Studio is not liable to the personally identifiable information you choose to share through or submit at these forums.

For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Giant Panda Studio will collect that data from your interaction and the information will become publicly available.

When We Disclose Your Information

We are committed to protecting your data with us.

We do not share, rent or trade your personal information with other company for any marketing purposes. However, we may share it with any third party which draws a legally compliant request of its disclosure.

Within the Giant Panda Studio Group

To improve our services, your personal data might be shared with legal entities within the Giant Panda Studio group globally who will take steps to protect as mentioned in the Giant Panda Studio’s privacy policy.

With our Service Providers, Vendors, and Strategic Partners:

We may provide your personal information to our partners and affiliates in order to detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to enable joint or co-branded services that you request where such services are provided by multiple businesses. These corporate entities and affiliates may not market their services without your consent. We may disclose your personal information if required by a law, state and law enforcement agencies.

Our service providers and affiliates can help us process data information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our services, market our services, or conduct customer research or satisfaction surveys.

They are also bound to protect your personal data as mentioned in our Giant Panda Studio’s policies, except if we inform you otherwise at the time of collection.

Without such data being made available, it would be challenging for you to subscribe for services, have services provided to you, get customer support, and provide us feedback to improve the quality of our services and products, offers and content on our website.

We are required to cooperate with law enforcement agencies when it comes to identifying those who utilize the Service for illegal activities. Therefore, we have to respond to subpoenas, warrants or other court orders regarding data concerning any consumers.

We may disclose your personal information if required by a law, state and law enforcement agencies.

How We Protect your Personal Information

Giant Panda Studio deployes administrative, electronic, and physical measures to secure your confidential details from negligence, fraud , and abuse, and unwanted entry, release, modification, and damage. We use security mechanisms, such as firewalls and Secure Socket Layers ("SSL"), to maintain the confidentiality of the personal identifiable information about our users.

Data we received from our consumers is stored on secured servers. This is important to protect your sensitive data associated with your personal and credit card information while it is traveled over the Internet.

However, you are advised to follow the safe online practices to protect personal data. Use strong passwords and change them often by using a combination of letters and numbers, and make sure you use a secure Web browser.

However, there is no security that’s not vulnerable. You can get your doubts cleared about the security of the Service by contacting us at legal@giantpanda.studio.

To Inspect, Change or Modify your Personal Information

You can request the readable copy of your personal data from Giant panda Studio. All you need to submit the proof of your identity before doing so. Giant Panda Studio will also change the data that you have provided to us. Any such request should be sent by email to cservice@giantpanda.studio.

Minors

We don’t intend to collect personal information from minors (individuals below the age of 18) and no part of the Service is meant for the minors.

We don’t intend to provide any data about minors or market to minor. If minor provide Giant Panda Studio with their personal data and we learn that the data is of a minor, we are dedicated to delete the data as soon as possible. At the time the minor’s data is received it will be subject to the action mentioned by the Giant Panda Studio Privacy Policy.

Cookies and other Technologies

A Cookie is a piece of data placed on your HDD or hard disk drive carrying non-personally identifiable information the user. When a user visits the site, we place one or more cookies/gif files to locate the IP address and identity. We send cookies to improve our site preferences and understand your needs better so that we cater your preferences. You can decline the cookies by making small setting given in your browser.

If you reject or turn off the cookies, you can use the Service but you might be limited in some areas of the Service. For example, you will not be able to participate in any of our sweepstakes, contests or drawings that we may offer.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Giant Panda Studio may use the information collected to market directly to that person.

Some of our email messages contain a “click-through URL” linked to content on the Giant Panda Studio website. These links take the customer to our web server before reaching at the destination web page. We keep track of this click-through data to determine interest in particular topics and measure the efficiency of our customer communications. You can avoid clicking text or graphic links in the email if you don’t want to be tracked.

Besides, pixel tags or tiny graphic images can be used to determine what parts of our website are visited by customer or to determine the efficiency of searches customers perform on the site.

Pixel tags also let us send email messages in a format being readable to the customers. And they notify us whether emails have been opened to assure that we are only sending messages that are of interest to our customers. We might use this data to reduce or eliminate messages delivered to the users.

Data retention

We will retain your personal data for some time necessary to meet the objectives mentioned in this Privacy Policy unless a longer retention period is needed or required by law, for legal, tax or regulatory reasons, or other lawful reasons.

In condition of having no ongoing legitimate business require to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then your data will be stored discreetly and kept away from any further processing until deletion is last resort.

Legal basis for processing your personal information

Our legitimate reasons for gathering and utilizing the personal data outlined in this Privacy Policy depend on the personal data concerned and the particular circumstance in which we gather it.

Generally, we collect personal data from you only when you allow us to do so, where we require the personal data to create a contract with you, or where the processing is in our legal business interests. In some scenarios, we might also have a legal duty to ask for your personal data.

If we require your personal data to abide by the law or to create a contract with you, we will explain this and recommend you if the provision of your personal data is compulsory or not (as well as of the possible penalty if you do not share your personal data with us).

Likewise, if we collect and utilize your personal data in reliance on our legitimate business interests, we will make clear to you at the applicable time what those legitimate business interests are. Common instances include collecting and keeping data to document a sales transaction or customer service requested.

If you have queries or require more information concerning the legal basis on which we collect and use your personal data, feel free to contact us at legal@giantpanda.studio.

Your data protection rights & choices

You have the following rights:

  • Asking for the access to data that we collect about you.
  • Correction, update and request for the removal of your personal information.
  • Objecting to processing or your personal data. You can ask us to limit processing of your personal data or request portability of your personal information where it is technically possible.
  • Withdrawing of consent any time.
  • Complaining to a data protection authority about the collection and use of your personal data.

You can unsubscribe from marketing communications we send you at any time. You can practice this right by clicking on the “unsubscribe” link in the marketing e-mails we send you or by contacting us at cservice@giantpanda.studio.

We try to respond to all queries or requests being sent by customers looking to practice their data protection rights according to the applicable data protection laws. You can also contact us for the same at cservice@giantpanda.studio. We can extend the rights to all consumers, irrespective of their location.

Our Company-wide Commitment to your Privacy

To protect your personal data with us, we explain these guidelines to Giant Panda Studio employees and strictly impose privacy safeguards within the company. Moreover, we promote industry initiatives to preserve privacy rights on the Internet and in all aspects of online business.

Our website is lined with the sites of other companies. We are responsible for their practices or processes associated with privacy and data security. Therefore, you are advised to read their privacy policies carefully.

Privacy Questions:

If you have queries or concerns about our customer Privacy Policy or data processing, contact us at legal@giantpanda.studio. If you don’t want to be updated by Giant Panda Studio on news, software and product information and services, you can request us to remove your name from our list records for mailing. Such requests can be sent by email to cservice@giantpanda.studio.

Your Consent and Notification of Changes

Opening or Using Giant Panda Studio will be accepted as your consent to be agreed with our Privacy Policy. Our Privacy Policy is subject to change without sending you any prior notice. Therefore, you are request to read our Privacy Policy from time to time to stay updated with the policy.